Privacy Policy

1. Introduction & Scope

This policy applies to all data collected through our website, dashboard, documentation, and API integration pipelines. SOCIOAPI operates as an omnichannel data extraction and intelligence provider, helping businesses and organizations aggregate publicly available digital content securely.

2. Information We Collect

We collect several types of information from and about users of our Service, including:

• Account Data: Name, work email address, organization name, and billing details provided during registration or subscription setup.
• Technical & Usage Data: IP addresses, browser types, API call timestamps, endpoint query logs, and access tokens used to secure your requests.
• Payload & Query Parameters: Keywords, target parameters, and configurations you submit via our API playground or gateway endpoints.

3. How We Use Your Information

We use the collected information for various operational and security purposes:

• To provide, maintain, and improve our API infrastructure and dashboard features.
• To process transactions, manage subscriptions, and allocate credit balances.
• To monitor API performance, detect anomalous rate-limiting behavior, and prevent security threats.
• To send technical notices, security alerts, updates, and customer support communications.

4. Data Security & Storage

We implement robust technical and organizational security measures—including SSL encryption, secure API gateway protocols, and encrypted databases—to protect your personal information and API access tokens against unauthorized access, alteration, disclosure, or destruction.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our dashboard may not function properly.

6. Third-Party Data Sharing

We do not sell, trade, or rent your personal identification information to third parties. We may share generic aggregated demographic information not linked to any personal identification data with our business partners and trusted affiliates. Payment processing is handled via secure certified third-party payment gateways.

7. Your Data Protection Rights

Depending on your jurisdiction, you may have the right to access, update, or delete the personal information we hold about you. You can manage your account profile settings directly through the dashboard or request data removal by contacting our support team.

8. Children's Privacy

Our services are strictly designed for professional developers, commercial enterprises, and organizations. We do not knowingly collect personal information from individuals under the age of 18.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please reach out to our privacy officer at: